Personal Data Requests
At Polyprix ("we", "us", "our"), you have full control over your personal data. We are fully committed to protecting your privacy and ensuring compliance with international data protection regulations (including the GDPR, UK GDPR, and CCPA).
This page is designed to help you easily manage your personal information and exercise your privacy rights regarding the data we collect during your visits and purchases.
Your Privacy Rights - As a data subject, you can submit a request to exercise the following rights at any time:
Data Access Report - Request a full copy of the personal data associated with your account, including order history and billing details.
Data Rectification - Request the correction or update of any inaccurate, incomplete, or outdated personal information.
Data Erasure (Right to be Forgotten) - Request the permanent deletion of your account and personal data from our systems. (Please note: Data associated with financial transactions and invoices must be retained for a mandatory period to comply with local tax laws).
Restrict Processing - Request that we limit how we use your personal data, such as opting out of direct marketing.
How to Submit a Request - To process your request, please use one of the following methods:
Direct Form: Fill out the contact form below. Please specify in the message field which action you want us to take (Access, Rectification, or Erasure).
By Email - Send an email to geral@polyprix.com with the subject line "Personal Data Request". To speed up the process, please contact us using the email address associated with your customer account.
Security and Response Time - Your account security is our top priority. After you submit a request, we may contact you to verify your identity and ensure the request is legitimate. Your request will be processed free of charge and completed within the legal timeframes established by applicable data protection laws (usually within 30 days).
For full details on how we collect, store, and share your information, please read our comprehensive Privacy Policy.